Terms & Conditions

These Terms and Conditions outline the rules and regulations for the use of HOCC’s website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our site.

1. General Information

2. Use of Website

By accessing this website, you warrant that you are at least 18 years old or accessing under the supervision of a parent or guardian. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this site by any third party.

3. Product Information

At HOCC, we strive to provide accurate descriptions of our handcrafted products. However, slight variations may occur due to the handmade nature of our products. We do not warrant that product descriptions or other content on our site are error-free.

4. Pricing and Payment

All prices are listed in INR and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment must be made at the time of purchase through our secure payment gateway.

5. Shipping and Delivery

We aim to process and ship all orders promptly. Delivery timelines may vary based on your location and other external factors. We are not liable for delays caused by courier services or unforeseen circumstances.

6. Returns and Refunds

We accept returns for products that are damaged or defective upon delivery. Please contact us within 7 days of receiving your order to initiate a return. Refunds will be processed once the returned item is received and inspected.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of HOCC and is protected by intellectual property laws. Unauthorized use of any materials from our website is prohibited.

8. Limitation of Liability

HOCC shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, our products or website.

9. Privacy Policy

Your use of this website is also governed by our Privacy Policy. By using our site, you consent to the collection and use of your information as outlined in our privacy policy.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: